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Frequently Asked Questions (FAQs)

1. What am I paying for? 

Your monthly payment directly supports a solar panel system, that is located, in many cases, directly on your building or in your neighborhood at a microWatt Green Building.

2. How do I know my money is going towards solar energy and what are RECs? 

Renewable Energy Credits (RECs) are accounting instruments used to track the generation of energy that comes from renewable sources that include solar, wind, hydro, biomass, etc. 1 MWh of electricity generated through renewables = 1 REC. Each month, you will receive matching RECs for the electricity that your solar panels generate as a proof of solar energy generation.

3. How does the CarbonMinus   Rewards Program work? 

 

We will account for how much electricity your solar panel generates on a monthly basis and 1 unit (kWh) of electricity generated by your panel will equal 1 point. These points can be redeemed towards a purchase at our growing list of partner local businesses. This creates a win for you, the local businesses and the planet. 

4. How much difference can 1 solar panel even make? 

On an annual basis, 1 solar panel generates on an average enough electricity to offset close to 1,800 miles driven by a gas powered car or 1,500 lbs. of CO2 equivalent.

5. Do I own the solar panels and have to maintain them on my own? 

You are simply borrowing the solar panels through your monthly payment and getting all the benefits of solar without having to own your own panels. You do not have to worry about their maintenance either. 

6. What happens if I move?

You simply have to make sure we have your latest utility account information after which, you can continue to benefit in the same way through microWatt Energy's platform.

7. Will I have to pay two different bills? One for solar and one for utility? 

No, when you enroll on microWatt Energy's platform, you input your utility information which helps us pull your monthly bills from your provider. After that, you simply pay one bill on our platform that includes your utility bill and your bill for solar. 

8. If the solar panels are not producing electricity, will I still have power?  

We are not changing the source of your electricity. You will always stay connected to the grid. 

9. How is my money making a difference and helping the environment?

 

Your monthly payment directly contributes towards a solar panel system either on your own building or in your neighborhood. Your money is helping convert the empty canvases on buildings into solar generators. This directly results in more electricity coming from solar energy, which means there is less need for electricity from coal or other conventional sources.   

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